Frequently Asked Questions
Everything you need to know about your Lelevit experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Lelevit products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 1 hour of placement. After this window, the order begins processing and cannot be changed, but you may return it once received.